Customer risk assessment
Define your best customer credit strategy and accept new buyers with confidence with Coface.
Access a unique window of insights into businesses worldwide with Coface
We combine data from the global business information market with insights from our credit insurance operations. Our 700 analysts enrich this with proprietary company information—including payment behaviors and credit history that only a trade credit insurer can access. This business credit information directly supports your decision-making, giving you a unique window into how companies actually perform, not just what they report.
Define your best customer credit strategy and accept new buyers with confidence with Coface.
Access key indicators to evaluate a business with URBA360, your global business risk analysis tool.
Assess vendors and partners with Coface reports and manage your supplier risk globally.
Business information matters to companies because it supports informed decision-making, strategic planning, and competitive advantage by providing insights into operations, markets, and customer behaviour. In trade, accurate business information is essential for assessing the reliability and financial stability of suppliers, helping to mitigate risks in the supply chain. It also enables companies to evaluate potential customers’ creditworthiness and purchasing patterns, ensuring more secure and profitable business relationships.
With 80 years of global expertise in trade credit insurance, Coface delivers business information services trusted by companies managing risk across borders:
The right information at the right time is a competitive advantage. Coface Business Information helps you anticipate non-payment, secure your supply chain, and expand into new markets with confidence. Whether you're vetting new customers, setting credit limits, or accelerating KYC—our business intelligence platform supports faster, safer decisions.
An information and communication technology (ICT) company had a long-standing partnership with a customer specialising in household appliances. The company used Urba360 to closely monitor this customer's financial health. In 2019, it noticed continuous losses, which led to payment problems in 2022.
Thanks to Urba360 alerts, the company was able to track the customer's financial decline until it became insolvent. This enabled it to anticipate credit risks, prepare for disruptions and seek new, financially stable business partners to mitigate risks.
Look at a similar case from a UK-based customer: Argent Energy case study
Since 2022, Dassault Systèmes has been relying on Coface's business information services to manage its customer risk. Their credit management teams use Coface Business Information to access data that they integrate into their decision-making: scores, credit opinions, sector and country analyses.
Dassault Systèmes has also subscribed to the Economic Insights service, which provides it with monthly expertise and insights from Coface's underwriting team. These exchanges enable the sharing of analyses and a review of priority issues.
Geodis uses Urba360 to manage its commercial strategy and customer risk. With Coface Business Information, the company has key indicators to assess its partners: credit scores, payment behaviour and credit recommendations. Geodis also benefits from the support of Coface's underwriting teams, exchanging information on around ten companies every month.
Geodis teams appreciate the standardisation of data, which facilitates the analysis of companies wherever they are in the world, and the concept of shared risk, since the data accessed by the company is the same as that used on a daily basis by Coface's underwriting teams to make over 12,000 credit decisions every day.
For nearly 20 years, Macsteel has been using Coface's risk management solutions, including credit insurance and, more recently, business information services. Their risk management teams rely on Coface Global Solutions to monitor the company's global exposure in real time, including that of its subsidiaries. Using the interactive Coface Risk Dashboard, they can assess the performance of business partners and make quick decisions. This partnership enables Macsteel to assess the market to strengthen its global positioning by aligning its terms and conditions with those of its competitors.
Eric Joffin, Head of Enriched Information Centre, Coface
We integrate confidential balance sheets, several thousand per year, as well as unpaid debts received via our clients. This information is compiled to be included in the calculation of our Score.
Guillaume Huguet, Director of the Data Lab, Coface
By combining our expertise with the richness of our data and the power of technology, our clients benefit from intelligent solutions to manage risk.
Data is leveraged and harnessed through three levels of analysis: descriptive, predictive and prescriptive. Combined, they provide a strategic advantage that enables you to make informed decisions. Anticipate risks and opportunities, identify trends and improve your operational efficiency.
Online services for customers
Business Information
Access the business insights you need to manage credit risks across your entire business-partner portfolio and make strategic decisions with confidence.
Customer Portal - CofaNet
Coface online platform for managing your trade receivables. Full monitoring of your risks. Direct access to all tools according to your contracts.
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API Portal
Stop juggling between software applications. Explore Coface API Catalogue and Integrated Solutions for Icon by Coface and trade credit insurance.



