Contact us

In which country are you located?

  • Albania
  • Algeria
  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Baltics
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  • Benin
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  • Togo
  • Tunisia
  • Turkey
  • Uganda
  • United Arab Emirates
  • United Kingdom & Ireland
  • United States
  • Uruguay
  • Vietnam

Coface UAE - Emirates Services Ltd. & Coface Credit Insurance GCC Ltd.

701, Emirates Financial Towers (South),

701, Emirates Financial Towers (South),
DIFC, PO Box

506598, Dubai

Send a message

Credit Insurance

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Discover our Trade Credit Insurance products through our local partners

(About personal data protection)

Ex: name@company.com

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Business Information

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Ex: name@company.com

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Debt Collection

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Ex: name@company.com

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Other topic

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Ex: name@company.com

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Make a complaint

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Even with the best efforts possible, we know things can go wrong.
So, if you are dissatisfied with any aspect of our service, please let us know as soon as possible.
 
How ?
You can use our online form. You can also contact us by email (complaint.emirates@coface.com) as it is sometimes easier to write quick message.
Please make sure you describe your complaint, what you expect from us, your name, address and contract details (eg policy numbers)
 
Our commitment
Once you have sent your complaint, we will do our best to resolve the problem immediately. If we need more time to investigate, we will :

- Acknowledge receipt of your complaint

- Provide you with a reference number

- Send a final answer within a reasonable timeline

About personal data protection

  • Mr
  • Mrs
  • Ms

  • Trade Credit Insurance
  • Others (Debt Collection, Bonding, Trade finance, Business information)

  • Contract
  • Pricing
  • Service
  • Risk Underwriting
  • Claims
  • Cofanet
  • Invoicing/Accounting
  • Relations with a specific department
  • Company or employee behaviour
  • Other

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